WorldVentures, a dynamic, global, fast growing member based travel company, is currently sourcing for a Bilingual Customer Service Rep to be based in our Plano, Texas headquarters. WorldVentures is a fast paced environment with a core of innovation and fun. If you are prepared to grow your career, wear multiple hats, and be part of a fast paced team with a focus on exceptional service, this may be the role for you.
The Bilingual CSR provides timely responses to customer inquiries by telephone and/or e-mail in an in- or outbound service center, consistent with service and quality standards. He/She processes customer orders, bills and accounts, and applications for service, maintenance and termination. In addition, this individual troubleshoots and resolves customer complaints.
We are proactively seeking individuals with Spanish, Portuguese, and French speaking skills. Our Bilingual agents will be responsible for taking calls in both English and their other language as needed.
WorldVentures is a privately held company based in Plano, Texas with active representatives and members in over 28 countries. WorldVentures proudly offers competitive salaries and benefits including but not limited to Medical, Dental, Vision, Life / AD&D, FSA, 401K and a robust vacation and holiday package. In addition, all full time employees automatically receive a WorldVentures membership at no cost to allow employees access to our exclusive DreamTrips group travel experiences.