Worldventures Marketing LLC

  • Operations Analyst & Executive Admin

    Job Location US-TX-Plano
    Posted Date 1 month ago(1/22/2019 3:40 PM)
    Company
    WorldVentures Services, LLC
    Primary Site
    Plano, TX
    ID
    2019-3633
    Category
    Call Center
    # of Openings
    1
    Position Type
    Full-Time [F]
  • Overview

    WorldVentures, a dynamic, global, fast growing member based travel company, is currently sourcing for an Operations Analyst/Executive Admin to be based in our Plano, Texas contact center.  WorldVentures is a fast paced environment with a core of innovation and fun.  If you are prepared to grow your career, wear multiple hats, and be part of a fast paced team with a focus on exceptional service, this may be the role for you.

     

    Overview

    The Operations Analyst/Executive Admin will provide both administrative and analytical/reporting support to the contact center leadership team. He/she will also support sales representatives and channel partners in administrative areas such as order processing, customer quotes, sales information management, product training and financing.

    Responsibilities

    • Maintain appointment calendar for call center leadership team
    • Maintains organizational records and files
    • Coordinates special projects as assigned
    • Manage vendor relationships
    • May also serve as primary contact with vendors or other business units
    • Must have strong understanding of business processes and policies
    • Oversee/manage department projects and objectives
    • Review and analyzing of data to drive better business decisions
    • Create reports with advanced MS Excel functions
    • Create data analysis presentation slides in MS PowerPoint
    • Communicate effectively with members from all levels of the organization

    Qualifications

    • Bachelor's degree or equivalent work experience preferred.
    • 3+ years of contact center experience
    • 3+ years MLM industry experience or 3+ years travel industry experience a plus
    • Strong MS PowerPoint and Excel skills
    • Creative problem solver
    • Working knowledge of MS-SQL a plus
    • MLM compensation plan knowledge a plus
    • Analytical skills; ability to work with large amounts of data and analyze it to find conclusions.
    • Highly organized with the ability to multi-task.

     

    WorldVentures is a privately held company based in Plano, Texas with active representatives and members in over 34 countries. WorldVentures proudly offers competitive salaries and benefits including but not limited to Medical, Dental, Vision, Life / AD&D, FSA, 401K and a robust vacation and holiday package. In addition, all full time employees automatically receive a WorldVentures membership at no cost to allow employees access to our exclusive DreamTrips group travel experiences.

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